Privacy Policy

Last Updated: 30 August 2026

At The Mane Edit London ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, or interact with us.

1. Who We Are

The Mane Edit London is the data controller responsible for your personal information.

If you have any questions regarding this Privacy Policy, please contact:

Email: info@themaneedit.com

2. Information We Collect

We may collect the following information:

Information You Provide

Name
Billing address
Delivery address
Email address
Telephone number
Payment information
Account details
Customer service enquiries
Marketing preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Device information
Browser type
Website usage data
Cookies and tracking information

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Deliver products and services
Communicate regarding purchases
Provide customer support
Improve our website and services
Prevent fraud and security threats
Comply with legal obligations
Send marketing communications where consent has been provided

4. Lawful Basis for Processing

Under UK GDPR, we process personal information on the following legal bases:

Contract

To fulfil your orders and provide our services.

Legitimate Interests

To improve our website, prevent fraud and manage our business operations.

Legal Obligation

To comply with tax, accounting and regulatory requirements.

Consent

For email marketing and certain cookies.

You may withdraw consent at any time.

5. Marketing Communications

If you subscribe to our mailing list, we may send updates about:

New product launches
Promotions
Special offers
Brand news

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

6. Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store or have access to your full payment card details.

7. Sharing Your Information

We may share information with trusted third parties where necessary, including:

Payment providers
Delivery couriers
Website hosting providers
Email marketing providers
Analytics providers

We only share information necessary for these services to operate.

We do not sell your personal information.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfil contractual obligations
Meet legal and accounting requirements
Resolve disputes
Enforce agreements

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent

To exercise any of these rights, please contact us using the details provided above.

10. Cookies

Our website uses cookies to improve user experience and analyse website performance.

Cookies may be used to:

Remember preferences
Maintain shopping cart functionality
Analyse website traffic
Support marketing activities

You may manage cookie preferences through your browser settings.

For further information, please refer to our Cookie Policy.

11. Data Security

We take appropriate technical and organisational measures to protect your information from:

Unauthorised access
Loss
Misuse
Disclosure
Alteration

While we take reasonable precautions, no internet transmission can be guaranteed as completely secure.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the revised "Last Updated" date.

14. Contact Us

For any privacy-related enquiries, please contact:

The Mane Edit London